Privacy policy

This privacy policy sets out how Give Lda, NIPC: 514835982, with registered office at Rua Pedro Escobar 36, 2ºDrt, 4150-124 Porto, owner of the Misses White brand, uses and protects the information that you provide when you use www.misseswhite.com.

Give Lda. is committed to ensuring that your privacy is protected.

We may ask you to provide certain information by which you can be identified when you use this website, with the guarantee that this information will only be used in accordance with this privacy statement.

Give Lda. reserves the right to change this policy from time to time, updating this text in accordance with any changes that may be implemented and disclosing them here.

We therefore recommend that you consult this document regularly and, if you have any questions or doubts, contact us.

Scope of the Privacy Policy:
This Privacy Policy applies to data that has been directly provided by the data subject or collected when the data subject accesses our website.

What information do we collect?
Name - to identify you as our client and/or user of our website;

E-mail address - to carry out all communications regarding your orders, as well as to send promotional and informative e-mails about our products and services;

Address - for sending your orders or accounting documents;
Cell phone - for order delivery purposes, as well as for order-related matters whenever contact by e-mail is not possible for some reason;
Tax identification number - for billing purposes;
Order history - for you to consult in your customer area, as well as for statistical processing of sales;
IBAN - for refund purposes in the case of returns.

Processing of personal data and consent
By making their personal data available to Give Lda., the data subject gives their prior, free, informed, specific and unequivocal consent for it to be processed for the purposes described in this Privacy Policy.

Consent is given by filling in the acceptance box and then by confirming the link you receive at the email address you provide us with.
What we do with the information we collect:
We need this information to understand your needs and provide you with a better service and, in particular, for the following purposes:

The processing of your data is necessary for the conclusion and fulfillment of the contract of sale or provision of services to be concluded between you and Give Lda, or for the performance of pre-contractual diligences at your request;

Processing orders, including shipping, invoicing and returns, with the legal basis of executing a sales contract;

The processing of your data is necessary for the conclusion and fulfillment of the contract of sale or provision of services to be concluded between you and Give Lda, or for the performance of pre-contractual steps at your request;
Processing orders, including shipping, invoicing and returns, with the legal basis of executing a sales contract;

We may periodically send promotional e-mails about its products, special offers and/or other information that we think may be of interest to you, using the e-mail address you have provided us with, on the legal basis of your consent to do so;
Give Lda. may carry out profiling based on information related to your purchases. Whenever you make a purchase, we record the products purchased, amounts paid, date and time, as well as the place of purchase. This information is analyzed to identify your consumption profile. This analysis allows GIve Lda. to send you personalized information tailored to your profile. We use statistical information related to our customer profiles to improve our offer and plan our communication. This processing is based on your consent.

We may use the information to personalize the site according to your interests, on the legal basis of your consent;

Data retention period:
We retain your personal data for a period of 3 years of inactivity, after which you will be contacted to express your wish to preserve or delete your data from our database, without prejudice to the limitation and expiry periods for exercising Give Lda's rights under the law, as well as for the retention of personal data arising from legal obligations.

Sharing and/or storing data with third parties:
We share your data with partner companies for specific purposes. We seek to ensure that these companies comply with the GDPR and this privacy policy.

We may share shipping data (name, address and telephone number) with the carriers we work with.

We store your data in the e-commerce platform we use (Shopify), in our invoicing software (Moloni) and in the email marketing platform (Mailchimp).